Some customers’ point of view:
Damstahl AB
Janne Bengtsson
We are wholesalers of stainless steel. Normally,
we operate our own trucks, but if a customer wants a delivery the same
day, we call P.EX. It can be items no larger than a thimble, to pipes
6 metres in lenght. Quite often it is urgent, and at those times the courier
is outside almost before we have hung up! And that is, of course, how
we want it to be. A high level of service and good people to deal with.
Bud/Express
Hilleberg The Tentmaker AB
Pål Dufva
The best thing about P.EX. is that they solve co-ordinated
transportation in an easy way, i.e. material from several suppliers are
delivered in the same delivery. That way it is easier and cheaper. We
manufacture our tents in Estonia and therefore we need help to transport
material there from various parts of the world. Despite the fact that
many different people involved in these transportation chains, we only
need to talk to one person ever at P.EX., regardless of our inquiry. I
am very pleased with them. They always make sure that we are given the
best and smartest solutions.
Air & Ocean
aptit.se
Camilla Flott
We use P.EX. for up to 80% of our food deliveries,
which means about 50 a day. P.EX. go through our web site where we have
a special page on which deliveries go where and at which hour. They then
decide when and how it is to be picked up. As we deal with food, punctuality
is very important. Sometimes there are traffic jams, which are hard for
P.EX. to foresee, but in those cases the driver from P.EX. always calls
so that we in turn can call our customer.
Bud/Express
Unident AB
Anette Nilsson
We can call P.EX. in all matters concerning transportation.
For example, they know straight away if a delivery has been picked up
with one of our suppliers in the U.S. If it hasn’t, they contact
their agent over there straight away, if it has been collected, I get
to know exactly when it will arrive.
Straight and swift answers all the time. They
are there for us 100 percent and it is great to always get
personal service. Everything just works perfectly, ever since
they took charge of our transportation, which is something
our clients and sales staff appreciate as well.
Air & Ocean
Presenta of Scandinavia AB
Rikard Pettersson
We use P.EX. on and off. From one courier a week
to several the same day. When it comes to deliveries in and around Stockholm,
the possibility of a courier means an extra production day for us. The
people at P.EX. always give us straight answers and never promise more
than they can hold. After all, it’s easy for someone to say ”We’ll
take care of that!” but when P.EX. do, we know they can. By the
way, P.EX. handles our daily post collection too.
Bud/Express
Golden Air Flyg AB
Helena Lundin
We are dependent on a transportation company, which
is available 24/7. P.EX. is. We can call at any hour and always get swift
answers and help. No half-promises or unclear answers; it’s clear
all the way through. And when we have requests outside the usual, whether
it concerns transportation or administration, they always do their outmost.
They are service-minded in every sense of the word, which is a great asset
for us!
Air & Ocean
Sykes Datasvar Support AB
Karim Boularbah
We looked at a couple of other couriers, but only
P.EX. could offer enough flexibility. They try a little harder and have
a can-do-attitude, which they live up to every day. We deliver goods through
them on a daily basis. Apart from deliveries in and around Stockholm,
we have P.EX. direct cars that go to the rest of Scandinavia, overnight
or over a day. As we work with three-party logistics, a late delivery
can have very serious consequences. With P.EX. we need never worry.
Bud/Express
Panos Emporio AB
Katarina Svantesson
We have a major import of swimsuits from Hong Kong,
especially at the beginning of the year. If there are problems, wit will
effect our whole season very badly. With P.EX. we know it works. Nothing
is impossible when you call them. They are also always at hand when we
need to export items to different parts of the world. It’s easy
and good for us to only have to talk to one person at all times.
Air & Ocean